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Industry Insight

Essential MUST-HAVE Features In Your Online Booking System

2/3/2020

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by Julia Ching, Guest Contributor

The digital era marks a remarkable change in life. People have transferred from manual to digital system.

Nowadays, everyone is dependent on the online system, from small to large things. One can get the number of options while choosing anything. But with the growing competition and demand in the digital market, it also increases the availability of options.







Today’s customers are very sophisticated for everything. They demand more efficiency in less investment. Whether you run a salon, hospital, college, company or anything, you need an efficient online system so that you can work better and faster.

To book an appointment is easy these days because of online booking. 

Are you looking for an appointment booking software? Or do you have an online appointment scheduling system?
Then you are in the right place. In this article, we will review some of the best features of your online booking system before choosing it.

Important features must-have in appointment booking software 
Appointment booking software helps to manage your bookings easily on one system. Your guest can get an optimal experience because the online booking system is easy to adopt.

Now the goal is how to make scheduling systems more effective where even the naive user finds its more user-friendly with its better functionality. It must be that much compatible so that your guests are enticed to book it instantly.

Here are some of the essential features for your online scheduling system.

Let’s get started.

Powerful appointment system
The manual booking system is totally replaced with the online booking system. Your guest wants to book an appointment with the minimum clicks. Therefore allow your booking system to schedule an appointment directly even after business hours. Statistics have shown that 55% of booking is done after business hours. So, an appointment booking system must be that much more flexible. It helps the customer to schedule an appointment with easy navigation in which they can book an appointment anywhere and anytime.

Mobile friendly 
People have changed from desktop to mobile because of its features. The modern age is the age of the mobile revolution. Now almost every person has a smartphone, and people preferred mobile over anything because it is handy. It is inevitable to adapt to the needs of a generation. In the online booking system, this is the most essential feature, to make it mobile-friendly so that it is easy for the user to book an appointment. This factor engages more customers to your website as well as more customer retention.

Impressive image gallery 
A picture is worth more than a thousand words. So a beautiful image creates a great impression about your website. High-resolution pictures allow your customers to visualize what they experience when they book an appointment with your company. Image gallery enables your users to be as a tour manager to pick the best sights that they see along the way and highlight some additional features in the scheduling system. Make sure your online system has the ability to add photos to the booking form on your website to give a clear picture of the scheduling system. It will also encourage your guests to book directly and reduce the need for them to contact you to ask questions about your products.

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​Currency and language settings 

Most online booking systems appeal to the global audience, so it is very crucial to have a booking software that can be displayed in another language also give provision to add the different currencies. With this offering in feature, it makes you more enhanced in your online booking system, and it is possible that the scheduling system can engage more customers to your website. 

Social media integration 
The present time is the time of social media. It is estimated that approximately 2.65 billion are using social media, and this trend will be increased upto 3.1 billion in the future. With social media access, your users can book an appointment from any platform like Facebook, Instagram, Twitter, LinkedIn, etc. it also helps to give them a notification about their appointment so that they can easily access. 

Calendar 
The visual calendar on your website makes your online system more effective. The calendar helps to see the availability of the slot where you can the desired period. The calendar helps to clear the date, time, and the price of the particular slot. With the help of the calendar, users can see the daily, weekly, and monthly details. 

Wrapping up 
Above, we have reviewed some of the essential features in the online booking system. The right online booking system is for customers so that they can book the slot to manage their time accordingly. Moreover, the global feature of the online booking system makes it more versatile. I hope this article will guide you before choosing any online booking system.

If you have any queries !! feel free to ask the question in the comment box.

Thank you for reading!!
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Author Bio:

Julia Ching is associated with Salonist, a smart salon POS system for all types of beauty & wellness industries. She assists business owners on how to grow their business through fully featured software. For more follow her on Facebook and Twitter.


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