But what about the customers you lose? For some, your business simply isn’t a fit. For others, you can employ strategies to win them back over. Whether they were dissatisfied with the prices or had a bad experience with customer service, determining how you can best win them back is essential. Conduct surveys with all the clients and customers you can, and collect regular data on their spending and purchase habits.
Using this, you can choose one of thecustomer win-back strategies from this infographic: