Technology improves our lives and jobs in numerous ways, yet some organizations still resist change and are wary of adopting new technology.
While it makes sense to carefully consider any new investment, embracing the three technological disruptions below will make things easier inside your organization — and will help you keep pace with forward-thinking competitors.
Sometimes we think we know it all, have read all the books we need to read, have travelled everywhere we need to go, have met all the people we need to meet.
That’s exactly when you stop growing as both a writer and a person. This often lonely literary lifestyle of ours is an ongoing odyssey that takes you to unexpected places, doing surprising things, and engaging us with strangers that enrich both our common experiences and our common humanity.
Meet Ray Aguilera, a career journalist whose talent and wit have been honed over a challenging lifetime, so he needed little refinement from me. But just by making the trip, he finally found a forgotten part of himself in Costa Rica…
Writers, like human beings, are a varied bunch. We come in all shapes, sizes and sensibilities, with varying backgrounds. That’s what makes books, and life, so interesting – and relatable.
During my recent stint as an instructor at a writer’s retreat in Costa Rica, I had the honor of meeting several strangers that have since become my friends, bonded not so much by common experiences, but by our love for writing. And life itself.
Meet Tom Shaw, a career musician who rediscovered his literary craft, and so much more…
During my recent trip to Costa Rica where I was hosting writing workshops, I led a dinnertime discussion where all my pupils shared their personal journeys as authors.
One of the people that happened to be sitting at the restaurant table with us was a councilman from San Isidro. After we all finished sharing, he chimed in and told us our stories reminded him a lot of his wife, also an aspiring author.
It’s this kind of serendipity that I hope will resonate with readers of this blog. Here’s the story of Michelle Halverson…
It’s no wonder that live chat solutions increase sales while cutting down expenses – being of great convenience for customers and agents alike, helpdesk automation proactively taps into customer pain points, thus ensuring a competitive edge. In fact, “44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.”